Lead Quality Engineer

Key Responsibilities

• Coordinate delivery of containment, corrective and preventive actions on customer concerns, with analysis and feedback within the framework of 8D with timely responses – ensuring corrective and preventive measures are put in place.
• Partner with Engineering and Manufacturing Engineering to ensure corrective actions result in permanent positive change.
• In collaboration with Manufacturing Engineering and Production Team Leaders, improve assembly processes ensuring quality right first time and no-fault forward approach for quality improvement.
• Act as the primary technical point of contact for production issues prior to escalation to Engineering – ensuring the first basic problem solving has been completed, creating alignment with the Quality Road Map.
• Create and technically validate work instructions, Control Plans, and inspection Checklists to ensure shopfloor accuracy and complete product coverage.
• Identify quality trends and prioritise improvement efforts, actively seeking opportunities for continuous improvement of SQDCP performance.
• Continual development of in-process testing supporting evidence-based product compliance prior to shipment.
• In line with the Quality Road Map, ensure NPD projects are successfully production ready prior to handover.
• Perform internal audits as per the plan.
• Coach and upskill Quality Technicians in evidence-based problem-solving.
• Promote and uphold safe working practices, ensuring quality activities support and reinforce business safety standards.
  
  

Skills, Knowledge & Expertise

• Evidenced experienced with electronics and electro-mechanical manufacturing methods and diagnosis, with the ability to constructively challenge teams, assembly processes, and build quality.
• Strong knowledge of quality management systems and standards (e.g. ISO 9001).
• Be a trained auditor and have demonstrated experience conducting audits and managing NCRs.
• Practical experience in applying structured problem-solving tools such as 8D / 5 Whys.
• Experience working with cross-functional teams including engineering, operations, and procurement.
• Experience working within an engineering or manufacturing focused business.

• Experience supporting product development projects from a quality perspective.
• Knowledge of Lean, Six Sigma or continuous improvement methodologies.

• Excellent communication skills.
• Strong organisational skills.
• Ability to build constructive interdepartmental relationships whilst maintaining clear expectations.
• Willingness to travel, with only occasional supplier visits when required.
• High attention to detail and commitment to quality.

Benefits

• Discretionary bonus scheme
• 25 days annual leave, plus bank holidays, which increases every 2 complete years up to a max of 32 days
• Up to 10% matched pension contributions, with option to salary exchange
• Private Medical Insurance – Family cover (Company funded benefit in kind)
• Life Assurance 6x salary
• Option to join Critical Illness Insurance, Dental Insurance and Health screening
• Income protection (Company funded)
• Enhanced parental leave
• EAP including mental, physical and financial wellbeing support
• Enhanced sick pay after 1 years’ service
• Volunteering days – up to 2 per year