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Posted 14 days ago

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Lead Surveillance Agent

Michigan CityFull-time

AI Summary

Lead Surveillance Agent monitors casino floor activities including table games, slots, cages, and count rooms using surveillance equipment to detect and record suspicious or illegal behavior. The role also covers supervisory duties in the Supervisor's absence and ensures compliance with Indiana Gaming Laws and Internal Control regulations.

About this role

Lead Surveillance Agent

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Responsible for monitoring the activities of the casino floor (table games, slots, cages and count room). Utilizes the necessary surveillance equipment to respond to, identify and record questionable activities. Performs the duties and responsibilities of the Surveillance Supervisor in the Supervisor’s absence.

  • Performs all activities and job duties in accordance with department policies and procedures, Internal Control regulations and the Indiana Gaming Laws and Rules.
  • Acquires a thorough knowledge of all table games, gaming functions and methods of cheating/theft. Has the ability to observe all gaming areas from a Surveillance perspective.
  • Acquires knowledge of all other department’s procedures and is alert for deviations from the Internal Controls and the Indiana Gaming Laws and Rules. Reports all deviations to the Surveillance Supervisor and/or Director.
  • Is alert for any act of a suspicious and/or illegal nature and advises Surveillance Supervisor and/or Director when such activity is observed.
  • Performs close watches on casino areas and/or employees as directed by the Surveillance Supervisor and/or Director.
  • Makes entries on the Daily Shift Report and writes Surveillance Reports as necessary.
  • Obtains a strong working knowledge of all equipment used by the department.

 

Qualifications

  • Thorough knowledge of casino games, regulations and knowledge of game cheating/theft methods and related illegal activity preferred.
  • Casino surveillance experience preferred.  
  • Supervisory experience preferred.
  • Asset protection or loss prevention experience preferred. 
  • High school diploma preferred.
  • Good observation skills, math skills and report writing skills required.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Skills

Asset Protection / Loss PreventionCage And Count Room ProceduresCasino Surveillance SystemsCheating And Theft Detection MethodsDaily Shift Report EntriesIndiana Gaming Laws And RulesInternal Control RegulationsMath SkillsObservation SkillsReport WritingSlot Machines MonitoringSurveillance Equipment OperationSurveillance Report WritingTable Games Knowledge

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