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Perforce

Posted 15 days ago

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Learning & Development Coordinator

PuneHybridFull-time

AI Summary

Responsible for the administration and coordination of enterprise learning programs, leveraging Docebo and Showpad, with AI-assisted content creation and global stakeholder collaboration to drive measurable L&D impact.

About this role

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. 

Position Summary

We are looking for a detail-oriented, collaborative, and AI-fluent Learning & Development Coordinator to join Perforce's global People & Culture team in Pune, India. You'll be a key operational partner supporting enterprise-wide learning programs — serving as a primary administrator for Perforce Learning (Docebo) and Showpad while leveraging Microsoft 365 Copilot and Claude to accelerate content creation and scale learning globally. You'll partner with L&D, GTM/Sales, and global HRBPs to operationalize initiatives and drive measurable impact.

Responsibilities:

  • Administer Perforce Learning (Docebo Learning Management System): course creation, enrollment, learning paths, SCORM/xAPI content, reporting, and platform troubleshooting
  • Administer Showpad: maintain and update pages, coordinate content uploads/tagging/retirement with GTM leaders, and train users on navigation including onboarding new sellers
  • Use AI (i.e. Copilot, Claude) to draft learning content, AI Agents, course narratives, scenario-based activities, learner guides, and communications per Perforce's AI policy
  • Build and maintain a prompt library and reusable templates; support personalized learning paths and automated learner nudges within the LMS
  • Coordinate scheduling, logistics, and communications for cohort-based learning, onboarding, and program launches (Self Leadership, HPT, SLII, Insights Discovery, Coaching)
  • Track key L&D metrics i.e. completions, satisfaction (≥ 4.0/5.0), NPS and maintain L&D resources on OnePlace
  • Partner with HRBPs, Sales Enablement, and P&C across India & APAC, EMEA, and the Americas; manage deliverables via Asana/SharePoint

    • Requirements:

  • 1–2 years of experience in L&D, HR Ops, sales enablement, or training coordination, preferably in a global tech company, with experience supporting GTM teams and familiarity with ADP as a plus
  • Hands-on LMS administration required (Docebo strongly preferred), with SCORM/xAPI proficiency and experience with Showpad or similar sales enablement platforms like Highspot or Seismic
  • Strong proficiency in Microsoft 365 tools (Teams, Copilot, SharePoint, Excel, PowerPoint, Outlook) along with practical experience using AI tools like Copilot or Claude for creating, editing, organizing, and optimizing work content
  • Ability to write effective AI prompts, refine outputs for accuracy/tone/audience, build reusable prompt templates, and work within AI governance guidelines including data privacy and IP protection
  • Strong project management, attention to detail, communication, and stakeholder management skills across global time zones; bachelor’s degree preferred but equivalent experience and relevant certifications (ATD, SHRM, LMS, AI tools, etc.) will also be considered

    • Skills

    AI Tools (Copilot, Claude)AnalyticsAsanaCohort SchedulingContent CreationDoceboGDPR / Data Privacy AwarenessGTM / Sales Enablement CoordinationHighSpotLearning PathsLMS AdministrationMicrosoft 365 (Teams, Copilot, SharePoint, Excel, PowerPoint, Outlook)NPS TrackingPrompt EngineeringReportingSCORM/xAPISeismicSharePointShowpad

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