Learning & Development Officer (Recruitment) | Hybrid

Job Title: Learning & Development Officer (Recruitment)
Location: McKinley, Taguig City (Hybrid)
Schedule: Night Shift (12:00am to 9:00am)

When you join us, you become part of a company that values strong partnerships, innovation, and growth; not just for our clients, but for our people too.

What’s in it for You?

We don’t just want you to succeed, we want you to thrive. At AGSI, you’ll enjoy:

• Non-taxable Allowances, because your dedication deserves recognition.
• Free Coffee when reporting onsite, to fuel your productivity and enjoy the perks of office life.
• 30 Leave Credits per Year, giving you generous time off to recharge, travel, or spend with family.
• HMO Coverage for You and Your Dependents with access to counseling programs to support both health and wellbeing.
• Group Life Insurance for your peace of mind.
• Regular Work Schedule with Weekends Off, so you can enjoy balance and predictability.
• Great Company Culture with fun in-office activities, engaging team events, and meaningful CSR initiatives that let you give back to the community.

Here, you won’t just find a job. You’ll find a team that invests in your growth and celebrates your success

Role Overview

The Learning & Development Officer (Recruitment) is a dedicated training professional responsible for designing, delivering, and continuously improving onboarding and development programs for recruitment teams. This role focuses exclusively on learning facilitation, capability development, and training effectiveness to ensure recruiters are equipped with the knowledge, skills, and tools needed to meet US recruitment standards.

Key Responsibilities

Training & Development

• Own the onboarding and training program for new hire recruiters and recruitment support staff
• Design, deliver, and continuously improve training materials and learning sessions covering:
  • US recruitment processes and best practices
  • Interviewing, screening, and candidate evaluation standards
  • ATS, recruiting tools, and reporting
  • Compliance, documentation, and candidate experience expectations
• Deliver ongoing refresher training, upskilling sessions, and performance-based coaching across teams
• Act as a subject matter expert and trusted resource for recruiting-related training needs

Quality, Process & Enablement

• Ensure consistency and quality of recruiting practices across offshore teams
• Standardize recruiting workflows, documentation, and training resources
• Identify skill gaps and process improvement opportunities and implement practical solutions
• Support change initiatives related to new tools, roles, or hiring strategies

Qualifications & Experience

• Experience in US recruitment (supporting or recruiting) preferably in an offshore environment
• Proven experience delivering training, onboarding, or structured learning programs
• Strong knowledge of full-cycle recruitment and US hiring standards
• Excellent facilitation, presentation, and communication skills
• Experience developing training materials and learning documentation
• Ability to analyze performance data to measure training impact
• Comfortable working night shift and across time zones