Learning Enablement (Technical Training) Specialist

Overview

About the Role & Team

As the Learning Enablement (Technical Training) Specialist, you will act as the key link between Internal Data Platform users and the product team, designing engaging training experiences, keeping content current, and empowering analysts to get the most out of the tools they use every day. Turning complexity into clarity and building communities of knowledge are key parts of this role.

What You’ll Do

• Develop engaging training materials that help users adopt best practices for data analysis within the Internal Data Platform, improving efficiency.
• Collaborate with the product team to ensure user needs and feedback are integrated into ongoing development.
• Continuously update training materials to reflect current practices and new features.
• Create AI-ready documentation from Internal Data Platform project inputs using AI tools, enhanced with examples drawn from user conversations.
• Create training materials following new feature releases, incorporating post-release user feedback.
• Design tailored educational content for different types of analysts, fostering a strong community of knowledge sharing.
• Maintain the Internal Data Platform Training Portal and support training rollouts by publishing and keeping learning content current across all learning platforms.

What You Bring

• Understanding of data analysis methods and statistics, with the ability to translate insights into workflow improvements and business value for users.
• Strong analytical mindset to measure training adoption, impact, and satisfaction.
• Excellent communication and stakeholder-management skills, comfortable working with global and regional leads and end users.
• Strong ability to explain features clearly, helping users maximize their potential.
• Highly organized and self-directed, comfortable owning processes and platforms with minimal oversight.
• Strong proficiency in Excel, Jira and AI tools (e.g., Claude), including advanced functions.

Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions.

Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand.

What We Offer

• 5 weeks of holidays + extra corporate days off
• Sick days
• Remote or hybrid working set up
• Certain flexibility to schedule your working hours
• Cafeteria system (use points on Flexipasses, pension/life insurance, or Multisport card)
• Meal allowance

Compensation Transparency

At IDC, we are committed to fair and equitable pay practices. Employees are compensated equitably for their work, aligned with their skills and experience. Salary and incentive structures are determined through a rigorous process that considers experience, education, certifications, role-specific requirements, internal equity, and verified U.S. market data from an independent third-party partner.

Equal Opportunity Employer

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify.

#LI-SJ1

#LI-Hybrid