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Latitude Inc

Posted 4 months ago

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Legal Conflicts Account Specialist

BaltimoreRemoteFull-time

AI Summary

Coordinates and manages client accounts and collections for a law firm portfolio, handling communications with attorneys and clients to secure payments and maintain accurate records.

About this role

We are seeking a talented member to join its Collections department.The Client Accounts Analyst will coordinate and work with a professional and cohesive team, handling all communications with attorneys and clients to ensure payments, along with evaluating and maintaining accurate records for same.

Responsibilities

  • Responsible for own portfolio of clients
  • Maintain strong attorney and client relationships
  • Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
  • Perform collection calls on a daily basis
  • Maintain level of communication with attorneys and clients via telephone and email
  • Interact with Billing Department regarding client account status

    • Requirements

  • 5+ years of high volume law firm collections experience
  • Accounts Receivable knowledge/experience in addition to collections experience is a plus
  • Experience in Aderant and Star Collect preferred
  • High school diploma/GED required

    • Skills

    Accounts ReceivableAderantCollectionsLaw Firm CollectionsStar Collect

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