Posted 4 months ago
Level Up in Europe: Norwegian Customer Support Consultant in Sofia
AI Summary
Customer Support Consultant helping users troubleshoot everyday digital apps, mobile wallets, and streaming accounts via chat, email, and phone in a friendly, solution-oriented manner.
About this role
🚀 Next Launch Date: 12.06 (The ultimate summer upgrade!)
Looking for an international adventure with a solid routine? ☕🎉
If you speak Norwegian and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.
We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.
No technical coding or engineering degree required.
If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!
Your Day-to-Day:
- Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
- Keeping it friendly, helpful, and solution-oriented.
- The Shift Schedule: 10:00 - 18:00 (Rotational shifts)
Requirements
- Fluency in Norwegian + solid professional English skills.
- A naturally helpful personality—you like talking to people and sorting out quick puzzles.
- Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
- Ready to move abroad, experience a new culture, and commit for at least 1 year.
- Valid EU work rights (EU Passport).
Benefits
- The Paycheck: Steady monthly gross salary in Euros: €1.945
- €1500 Gross Relocation Bonus (paid in 2 instalments) – to support relocation and initial rent costs
- 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
- 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.