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Cogent Talent Solutions

Posted 2 months ago

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Licensing Assistant

Concord, NCRemoteFull-time

AI Summary

Licensing Assistant supports clients’ licensing efforts by reviewing, preparing, and submitting applications, researching regulatory requirements, and maintaining documentation with a focus on accuracy and customer service.

About this role

Our client is an established and growing provider of licensing and compliance management solutions that help businesses navigate complex licensing requirements across the U.S. For over a decade, they have successfully completed thousands of licenses, registrations, and annual reports for security and life safety companies nationwide, delivering consistent results and a positive experience every step of the way.
With a strong commitment to work-life balance, flexibility, and a positive team culture, our client offers a supportive, friendly, and diverse environment where employees are genuinely valued. This includes remote work options and a focus on celebrating wins together.
They are now seeking a motivated and detail-oriented Licensing Assistant to join their collaborative team and help support their clients’ licensing needs with accuracy, diligence, and exceptional service.

Responsibilities

  • Assist clients in obtaining various business and professional licenses nationwide.
  • Review, analyze, and verify information for licensing applications and renewals.
  • Prepare and submit accurate applications to government agencies by mail and electronically.
  • Conduct thorough research on regulatory requirements and licensing processes.
  • Communicate with government agencies and clients via phone and email.
  • Track and record the status of applications throughout the entire project timeline.
  • Maintain accurate documentation and project files.
  • Provide outstanding customer service by acting as a trusted point of contact.
  • Collaborate with internal team members to resolve questions and keep projects on schedule.

    • Qualifications

  • At least 1 year of office experience with demonstrated growth and increased responsibilities.
  • Proficiency with Microsoft Office applications (Word, Excel, Outlook).
  • Excellent verbal and written communication skills.
  • Strong organizational, time-management, and multitasking abilities.
  • High level of attention to detail and accuracy.
  • Strong analytical and critical thinking skills.
  • Ability to manage multiple priorities and meet deadlines consistently.
  • Self-motivated with a positive, can-do attitude and willingness to learn.
  • Comfortable working independently and as part of a collaborative team.

    • Skills

    Communication Via Phone And EmailCustomer ServiceData EntryDocument ManagementLicense Application SubmissionMicrosoft Office (Word, Excel, Outlook)Project TrackingRegulatory Research

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