Posted 1 month ago
Live! Cocktail Server (Part-Time) - Philadelphia
PhiladelphiaOn-site
AI Summary
A cocktail server at a casino who takes beverage orders, serves food and drinks, manages cash and POS transactions, and ensures compliance with liquor and gaming regulations.
About this role
Overview
Why We Need Your Talents
Do you have a passion for fine dining and customer service? Can you bring energy to our guests?
If you enjoy meeting new people and working in an electric environment, Live’s Food & Beverage department may be the perfect fit. Live! is seeking a hardworking, attentive, and personable Cocktail Server to provide high quality service and assist with our bar operations.
Responsibilities
Where You’ll Make an Impact
- Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
- Alert Management of any service and/or safety issues.
- Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
- Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
- Responsible for all bank and cash handling procedures and variance policies.
- Carrying a tray of beverage and food offerings throughout the restaurant/bar.
- Serving and replenishing, as requested.
- Maintaining cleanliness of work and guest areas at all times including removing empty glasses/bottles and cleaning ashtrays.
- Abiding with all federal, state and corporate liquor regulations pertaining to alcoholic beverage service and intoxicated guests.
- Performing additional duties as assigned.
- Understands all PLCB regulations. Ensures compliance with all federal and state gaming regulations.
- Abides by company and department specific appearance standards.
Qualifications
Skills You'll Need to Succeed
- Ability to communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
- Must be able to obtain and maintain a valid license as required by the State Gaming Agency for the position.
- Must be RAMP certified.
- Ability to withstand physical demands, such as standing and walking briskly for extended periods of time; pushing, pulling stooping, bending and squatting continuously throughout shift; able to lift and carry 30 pounds, unassisted, for extended periods of time.
- Able to work entire shift, in full costume, without accommodations.
- Must have thorough knowledge of approved Responsible Gaming Program.
- Must be able to work in smoke filled environments.
- Must have full working knowledge of POS.
- Required to work nights, weekends, and/or holidays.
A Few Must Haves
- High school diploma or equivalent preferred.
Perks We Offer You
- Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Retirement Savings with Company Match
- Generous Bonus Structure
- Annual Merit/Goal Based Pay Increases
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Free parking
- Free food and discounted meals
- Exclusive Discounts on Travel, Services, Goods and Entertainment
Physical Requirements
- 24/7 operation requiring extended hours and the ability and willingness meet the applicant’s schedules when needed.
- Casino is over 200,000 square feet and requires ability and energy to move about it with a true sense of urgency.
- Handling, carrying or lifting items weighing up to 30 pounds.
- Must be able to work in a smoke-filled environment.
- Ability to stand for long periods of times without sitting or leaning
- Ability to climb, bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels
Life at Live!
- 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Skills
Bank ReconciliationCash HandlingFood And Beverage ServicePLCB RegulationsPOsRAMP CertificationResponsible Gaming ProgramService Recovery
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