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Global Lending Services

Posted 12 days ago

Loan ProcessorGlobal Lending Services · Greenville

Loan Processor

GreenvilleOn-siteFull-time

AI Summary

The Loan Processor reviews auto funding packages for accuracy, verifies applicant-stated information, clears contract errors, and manages customer calls about applications. The role also includes verifying employment, income, residence and insurance and escalating funding issues.

About this role

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!
oCompetitive base pay and performance bonuses, dependent on role
oMedical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
o401K with employer match and 100% immediate vesting
oPaid Time Off (PTO) and paid company holidays to help you balance work and personal life
oPaid Volunteer Time Off (VTO) Annually
oTuition Reimbursement
oParental Leave
oBusiness casual work environment

What does it mean to be a Loan Processor with GLS?
The Contract Coordinator position is responsible for reviewing funding packages for accuracy as well as verifying stated information provided during the loan application process.

How will you drive value within the organization as a Loan Processor?

  • Log and review funding packages to meet guidelines including but not limited to reviewing/clearing contract errors, reviewing income, verifying collateral, and performing customer interviews
  • Manage inbound and outbound phone calls to customers regarding their applications and accounts
  • Research and verify proof of employment, income, residence, and insurance as required
  • Address funding issues, including escalating issues as necessary
  • Maintain acceptable turnaround time to achieve volume targets
  • Maintain electronic records and files
  • Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
  • Perform additional assignments as required by the needs of the company or as directed by management

    • What should you already know to be successful as a Loan Processor?

  • High school diploma or equivalent required
  • Financial services and/or auto industry experience preferred but not required
  • Consistently demonstrates the ability to establish priorities and properly manage multiple high priority tasks
  • Confident self-starter that operates well with limited supervision
  • Excellent organizational skills with high attention to detail
  • Strong oral and written communication skills
  • High level of interpersonal skills with the ability to interact at all levels inside and outside of the organization
  • Meets deadlines without missing important details
  • Basic skills in using a variety of computer software applications, particularly Microsoft Word, Excel and other Microsoft Office Products, required
  • Team player that can adapt in a fast pace and changing environment
  • Commitment to exemplifying the organizational core values and key competencies

    • Employment Requirements:

  • Remain in a stationary position up to 75% of the workday
  • Constantly operate a computer and other standard office equipment
  • Talk and hear to exchange accurate information
  • Have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
  • Lift up to 25 pounds
  • Stoop and kneel to maintain files

    • Schedule:

  • This position is full-time
  • This is a position whereby business need will dictate the exact work schedule which should be expected to vary at times. Generally, days and hours of work are Monday through Friday, between the hours of 9:00am-8:00pm. Schedule could include Saturday 9am-8pm as needed.
  • Regular, predictable attendance is required, including overtime hours as business demands dictate
  • Evening and weekend work may be required as job duties demand

    • Skills

    Collateral VerificationContract ReviewCredit DocumentationCustomer InterviewsElectronic Records ManagementExcelIncome VerificationLoan ProcessingMicrosoft OfficeMicrosoft Word

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