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Logistics Coordinator
GreenwoodOn-siteFull-time
AI Summary
Coordinates logistics operations between brokers, clients, carriers, shippers, and receivers, providing rate quotes, processing shipments, and managing daily load activities to ensure excellent customer service.
About this role
Overview
Logistics Coordinators serve as a liaison between the broker, client, carrier, shipper, and receiver. They are responsible for developing and maintaining relationships with all parities to provide excellent customer service.
Responsibilities
- Quickly provide rate quotes to customers
- Work directly with customers on quotes and negotiate pricing for services.
- Receive and process shipments according to customer needs, shipment entry, tracking and follow up
- Manage daily load activities through discussion with customers and carriers to ensure excellent customer service
- Contact assigned existing and potential customers to develop customer and carrier relations
- Generate business through cold calls, qualified leads from existing customers, and account representatives
- Research provider performance problems and provide feedback that facilitates resolution
Qualifications
- 2-3 years brokerage/logistics experience
- Strong teamwork, initiative, and customer service skills
Benefits
- Stable and growing organization
- Competitive yearly pay starting at $45k
- Professional, positive and people-centered work environment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
sales, account manager, customer interaction, transportation, trucking, LTL, culture, family oriented, operations sales
Skills
Account ManagementBrokerageCold CallingCustomer Relationship ManagementLoad ManagementLogistics CoordinationLTLRate QuotingShipment Tracking
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.