Posted 5 months ago
Lot Attendant / Customer Service Representative (Seasonal)
AI Summary
Seasonal full-time Lot Attendant / Customer Service Representative who greets customers, assists with parking and directions, collects fees, and supports lot operations at a ferry terminal.
About this role
Lot Attendant / Customer Service Representative (Seasonal)
Location: 1347 Roger Williams Way, North Kingstown, RI
Company: Rhode Island Fast Ferry
Compensation: Competitive hourly wage (DOE)
About Us
Rhode Island Fast Ferry operates high-speed ferry service between Rhode Island and Martha’s Vineyard, along with scenic lighthouse cruises on Narragansett Bay.
We’re a close-knit, high-energy team that takes pride in delivering a great customer experience from the moment passengers arrive to when they return. Our shoreside team plays a key role in keeping operations running smoothly.
The Role
Rhode Island Fast Ferry is seeking Lot Attendants / Customer Service Representatives for our summer season (May - October). These are full-time, seasonal positions based at our North Kingstown terminal.
This is a great opportunity for high school and college students, or anyone looking for an active, outdoor role. As a Lot Attendant, you’ll be one of the first and last points of contact for our customers—helping create a smooth and positive experience.
What You’ll Do
- Greet customers and assist with parking and directions
- Collect parking fees and handle cash/credit transactions
- Provide friendly, helpful customer service and answer questions
- Assist with traffic flow and lot organization during busy periods
- Help maintain cleanliness and organization of parking areas and grounds
- Support general operations and other team needs as required
What We’re Looking For
- Friendly, outgoing personality with strong communication skills
- Positive attitude and strong work ethic
- Ability to work outdoors in a fast-paced environment
- Comfortable interacting with customers and handling transactions
- Reliable, self-motivated, and team-oriented
- Previous customer service or cash handling experience (preferred)
Why Join Us
- Great summer job in an active, outdoor environment
- Be part of a tight-knit, energetic team
- Build customer service and communication skills
- Opportunity for returning seasonal employment
Skills
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