Low Voltage Service Manager (Fire Alarm & Security)

Yellowstone Local is proud to represent Lane Electronics & Alarm Systems Inc., an industry leader in low-voltage security and life safety solutions.

If you’re a hands-on leader who thrives on running efficient service operations, supporting technicians, and delivering exceptional customer service, this is your opportunity to lead a high-performing low-voltage team.

What’s in it for You?

• Pay: $60,000 - $80,000 annually, depending on experience

• Full-time schedule: Monday through Friday

• On-call availability for emergency service needs

• Company vehicle provided

• Health, dental, and vision insurance

• 401(k) retirement plan

• Paid vacation, holidays, and sick time

• Positive work environment with a team-first culture

• Stable workload with long-term client relationships

• Leadership opportunity with direct impact on operations and team success

Why You’ll Love It Here

• Family-owned company with over 30 years serving Central Florida

• Strong reputation in fire alarm, access control, CCTV, and security system services

• Collaborative team environment with supportive leadership

• Work alongside experienced low-voltage technicians and office staff

• Opportunity to influence scheduling, workflow efficiency, and service quality

• Company values accountability, communication, and professional growth

• Your ideas and leadership will help shape the future of the service department

Your New Role

• Lead the daily operations of the low-voltage service department in Winter Park, FL

• Oversee technician scheduling, dispatching, and service coordination

• Support technicians working on fire alarm systems, security systems, access control, and video surveillance projects

• Manage customer communication and resolve service-related concerns

• Assist with troubleshooting and provide field support when necessary

• Maintain accurate service records, scheduling updates, and job documentation

• Coordinate installation and maintenance timelines with internal teams

• Improve operational efficiency, technician accountability, and service performance

• Ensure projects and service calls meet quality, safety, and compliance standards

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

Requirements

• Minimum 5 years of experience in low-voltage service operations

• Previous leadership or supervisory experience managing technicians

• Strong knowledge of fire alarm systems, security systems, access control, CCTV, and low-voltage infrastructure

• Excellent organizational, communication, and customer service skills

• Ability to manage scheduling, field operations, and customer expectations effectively

• Experience with service management software or scheduling platforms preferred

• Ability to troubleshoot low-voltage systems and support field technicians

• Valid driver’s license and acceptable driving record

• Ability to meet all applicable state licensing and industry compliance requirements

Lane Electronics & Alarm Systems Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red