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Posted 4 days ago

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Luxury Client Advisor - Mass Hiring October 2026

JakartaHybrid

AI Summary

A Client Advisor at a luxury marketplace who manages client relationships, drives sales to meet revenue targets, and provides high-end customer service for watches, fashion, and beauty brands.

About this role

About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Client Advisor, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Will Be Challenging
Please read this carefully - it’s here to help you self-select.

  • Expectations are high and visible

  • Problems may be ambiguous and fast-moving

  • Priorities can change as the business scales

  • Feedback is direct and frequent

  • Performance is measured by results, not intentions

  • If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

  • Deliver against revenue targets and all key performance metrics.

  • Well-versed about the brands and sharing the knowledge with valued clients.

  • Providing excellent service to clients in line with the brand's rules.

  • Initiating connections and building relationships with both existing and new clients.

  • Managing and preserving clients information and preferences.

  • Continuously boosting sales to meet monthly targets.

  • Monitor sales flow, stock, and shipment.

  • Stand by for inquiries and ensure effective follow-ups to drive conversion.

Requirement & Qualifications:

  • Target oriented, high integrity and trustworthy

  • Effective in persuasive communication

  • Energetic and outgoing interpersonal

  • Good notion in verbal and written English and Bahasa Indonesia

  • Passionate about delivering exceptional customer service

  • Self-motivated with a proactive approach to follow up

  • Having experience in luxury brand is a plus.

  • Time management skill

Skills

Bahasa IndonesiaCRMEnglishInventory ManagementPersuasive CommunicationSales Pipeline ManagementShipment TrackingTime Management

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