Maintenance Engineer

HILTON GARDEN INN DOWNTOWN DALLAS

171 rooms | 4,385 sq. ft. meeting/event space

Amenities: pet-friendly rooms, fitness center, outdoor rooftop pool, on-site restaurant, weekday happy hour.

Situated in the heart of Dallas, this property combines business, culture, and connectivity, providing an ideal environment for leaders in an active urban setting. Take a virtual tour of Hilton Garden Inn Downtown Dallas here.

The Maintenance Engineer is responsible for performing routine and preventive maintenance tasks throughout the hotel. This role ensures all guest rooms, public areas, and building systems remain in good working order by completing repairs, troubleshooting issues, and supporting overall property upkeep. The Maintenance Engineer contributes directly to guest satisfaction through timely, efficient, and high-quality maintenance service.

JOB DESCRIPTION

Job Title: Maintenance Engineer

Department: Engineering

Supervision Exercised: None

Supervision Received: Engineering Supervisor / Assistant Chief Engineer / Chief Engineer

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Technical or vocational training in HVAC, electrical, plumbing, or related trades preferred.

Experience

• Previous maintenance or engineering experience in a hotel, resort, or commercial building preferred.
• Basic knowledge of building systems and maintenance procedures required.
• Experience with hand tools, power tools, and mechanical repairs a plus.

Skills and Knowledge

• General knowledge of plumbing, electrical, mechanical, and carpentry repairs.
• Strong troubleshooting and problem-solving skills.
• Ability to complete work orders accurately and efficiently.
• Understanding of safety practices, OSHA standards, and proper tool usage.
• Ability to work independently with minimal supervision.
• Ability to lift up to 50 lbs., climb ladders, and work in various physical environments.
• Good communication and customer service skills.

Job Duties and Responsibilities

• Perform routine and preventive maintenance tasks in guest rooms, public areas, and back-of-house spaces.
• Troubleshoot and repair minor HVAC, plumbing, electrical, and mechanical issues.
• Respond promptly to maintenance requests from guests and hotel staff.
• Complete work orders, PM tasks, and repair logs in the work order system.
• Assist with painting, carpentry, caulking, and other cosmetic repairs.
• Inspect guest rooms for proper functionality of lights, outlets, AC units, fixtures, and appliances.
• Maintain cleanliness and organization of the engineering shop and mechanical areas.
• Support setup for special projects, events, or furniture movements when needed.
• Monitor and report equipment issues requiring advanced repair or vendor support.
• Follow all safety, sanitation, and company procedures.
• Perform additional duties as assigned by engineering leadership.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.