Maintenance Operative

Colets Health and Fitness, a large independent health club based in Thames Ditton Surrey, are currently looking for a full time maintenance operative able to work varied shifts.

Role and Responsibilities:

Operations

• Assisting in the day-to-day maintenance of the Club building and areas under the Club’s control including all machinery, lighting, electrical appliances, plumbing and drainage, heating, and air conditioning;
• Assisting in ensuring that pool plant equipment, the water, spa, and surrounds are always in a safe and clean condition. Water testing, Water meter readings, Pool backwashes, Pool tests in plantroom, Shower / Steam room drainage, Pool plant operations (Chlorine and PH)
• PPM checks and maintenance issues prioritized and actioned. System logs updated on WAM computer program
• Assisting in the redecoration and refurbishment of the club as necessary
• Assisting with the receipt of deliveries, stocks and supplies including loading / unloading as necessary
• Assisting in ensuring the security of the building and its contents, paying particular attention to alarms, locks, fire extinguishers and maintaining records where necessary
• To be fully aware of and understand departmental N.O.P.s, E.O.P’s and Club emergency procedures
• Assisting in maintaining records of all work carried out to all equipment within the Club.
• Stock takes
• Understanding of Water Hygiene
• General DIY skills
• Basic computing skills in Excel & Word
• Other ad-hoc support as reasonably requested.
• You must be able work weekends and various shifts

Finance

• To work with Line Manager to remain within budget

Cultural / Values

Commit to the company values and personality.

Our Values:

Welcoming – We do things a little differently around here, not just another corporate gym

Supportive – Of our community, members and each other – We genuinely care

Independent – We are inclusive, unpretentious and trustworthy – Not for profit

Our Personality:

Motivated – Engaged, part of the family and driven to make a genuine contribution

Friendly – Outgoing, enthusiastic and able to engage with both colleagues & customers

Proud – Positive – has a ‘can do’ energy that brightens up those around them

Be aware of the core business anchors of Colets and embed them into your department:

• Create the right environment
• Create a Great place to work
• Go beyond customer satisfaction
• Personalise every journey
• Generate extra profit to fuel growth
• Commit to our goal of a unified Team & Growing the business
  

KPI’s:

• Member NPS Scores

Qualifications / Educational Requirements:

The ideal candidate would have Pool Plant Operators Qualification as well as a bias for electrical trade but not essential.

Preferred Skills:

• High levels of attention to detail, the ability to think methodically, prioritisation skills, good communication skills; both internally and with suppliers and third parties.
• Physically fit enough to be able to undertake arduous or difficult tasks (lifting and carrying work will be involved).
• Be always well-presented and polite to members and staff and able to work as part of a team or as an individual (must be self-motivated) have a ‘can do’ attitude, be able to adhere to deadlines and get tasks done when asked for, and above all else a drive to continuously improve and the ability to adapt to various scenarios.
• Excellent communication skills
• Customer service experience
  

Why Join Us?

• Salary – Competitive, based on experience.
• Hours – Flexible 25-40 hours per week, by agreement).
• Free membership, discount on family membership
• Discounts on franchises within the club
• Discount on Food
• Discount on nursery
• Company pension scheme with contributions
• Staff Days, paid day off for birthday