Maintenance Supervisor (Carriage House)

MaintenanceSupervisor

Overview

The Maintenance Supervisor leads the maintenance operations for assigned multifamily properties, ensuringhigh standardsof safety, functionality, and resident satisfaction. This role oversees and supports a team of maintenance professionals, coordinates preventative maintenance programs, and ensurestimelycompletion of service requests and unit turnovers. With strong leadership and technicalexpertise, the Maintenance Supervisor plays a vital role in creating a safe, attractive, and well-maintained community environment.

Schedule:Monday – Friday, 8:00 AM – 5:00 PMET, on-call rotation

Reports to:Property Manager or Regional Property Manager

Key Responsibilities

Leadership & Team Management

• Lead, train, and motivate maintenance staff, setting a professional example and promoting a culture of accountability and customer service

• Maintain daily work schedules, review and approve team timecardsand time off requests, and monitor expense reporting

• Assistin coordinating leadership and training meetings to enhance process consistency and staff development

Maintenance Operations& Resident Services

• Oversee andparticipatein all maintenance activities, including service requests, HVAC, plumbing, electrical, appliance repairs, and carpentry

• Conduct routine building and grounds inspections to ensure curb appeal, safety, and compliance with property standards

• Coordinate and oversee rental unit turnovers to meet property marketing and occupancy goals

• Support seasonal property preparations, including landscaping and snow removal

• Participate in the rotating on-call schedule for after-hours emergencies and provide 24/7 backup support when needed

• Provide excellent customer service by addressing resident concerns promptly, courteously, and professionally

• Collaborate with property managers to understand service priorities and ensuretimelycompletion of maintenance tasks

• Represent the company in a professional manner during interactions with residents, vendors, and team members

• Take ownership of assigned properties, fostering a positive living environment that supports lease generation and renewals

Preventative Maintenance & Compliance

• Manage and document the company’s preventative maintenance program for mechanical systems and property logs

• Ensure all workcomplies withOSHA standards and Local, State, and National building codes

• Track andmonitorwork orders, ensuringtimelycompletion andaccuratereporting throughrelatedsystems

• Report structural concerns or recurring issues promptly and provide recommended solutions

Budgeting,Vendor& Resource Management

• Control maintenance expenditures within budgetary guidelines

• Track and report costs for labor, equipment, and supplies, ensuring efficient use of resources

• Coordinate with outside vendors and contractors to ensuretimely, cost-effective, and high-quality service delivery

• Solicit and review vendor quotes, making recommendations based on cost, quality, and scope of work

• Oversee vendor work on-site to ensure compliance with company standards, safety protocols, and contractual obligations

• Ensure staff have access to andproperly userequired tools, PPE, and safety equipment

Performs other duties and responsibilities as assigned to support business needs and contribute to team success.

Qualifications

Education & Experience

• High school diploma or equivalent required

• 3+yearsofhands-onMaintenance Supervisorexperience inmultifamily or residential property management preferred

• Valid driver’s license and acceptable driving recordrequired

• EPA Section 608Certification (Type II or III)required

Skills & Competencies

• Proficientin diagnosing and repairing HVAC, plumbing, electrical, appliance, and general property maintenance issues

• Knowledge of rental unit turnover processes, preventative maintenance practices, and vendor coordination

• Ability to read and interpret blueprints, schematics, and technical manuals

• Strong leadership, communication, and customer service skills with the ability to manage a team and interact professionally with residents and vendors