Manager, Quality Assurance

Overview

The Quality Assurance (QA) Manager will be responsible for developing and implementing quality assurance processes, performing field claim analysis, and conducting regular quality audits. The QA Manager has responsibilities for the administration of the overall plant quality system that supports reliable process operation, including leadership and guidance to the Quality Assurance Team Members.

Responsibilities

(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)

• Maintains the company's QMS and ensures the company remains compliant with IATF 16949 and required customer quality standards
• Analyzes, evaluates, and presents information concerning factors such as production capabilities, quality issue trends, customer complaints, and 4M changes
• Develop and implement quality assurance processes and procedures to ensure customer satisfaction and minimize quality costs.
• Suggest and debate alternative methods and procedures in solving problems and meeting changing customers' requirements
• Generate regular issue reports of warranty claim analysis to Mobis Senior Management
• Cooperate with other management personnel in formulating and establishing company policies, operating procedures, and goals
• Directly engage with customers and suppliers and HQ regarding warranty-related items
• Maintain the database and all documents relating to Quality Inspection Reports (QIR), and find root causes and countermeasures for quality defects
• Cooperate with Headquarters in Korea on monthly Quality Status
• Cooperate with Quality Control to analyze the assembly line processes and implement process improvements
• Collaborate with OEM on the returned part root cause analysis and other QA events
• Execute on-site supplier audits for quality improvement to assure the validity and reliability of manufacturing and quality processes of the Suppliers
• Perform and support quality assurance and problem containment activities in accordance with quality management systems
• Evaluate audit findings and implement appropriate corrective actions
• Comply with and promote safety in the workplace, to include attending safety meetings as well as conducting safety meetings when necessary
• Develop and deliver training programs to educate employees on quality assurance processes and procedures
• Assigns work and coordinates activities of all subordinate employees
• All other duties as assigned

AUTHORITY & SCOPE

Supervisory Responsibilities:

Yes

Qualifications

(The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)

Required Education & Experience:

• Bachelor's degree required, with a strong preference in quality, mechanical, electrical, or manufacturing engineering area
• Minimum of 7 years of experience in quality assurance within the automotive industry.

Required Knowledge, Skills, & Abilities:

• Comprehensive knowledge of implementing and maintaining QM systems and their auditing/assessment of internal and external suppliers and customers
• Knowledgeable in training techniques
• Excellent written and oral communication skills
• Strong problem-solving and conflict resolution skills

Preferred Education & Experience:

• Working experience with Hyundai / Kia / Mobis
• Fluent in Korean and English, written and spoken language is a plus

Certificates, Licenses, and Registrations:

• Domestic / International travel required

Working Conditions:

• Office and production line, some walking and standing within and between buildings