Posted 1 month ago
Mankato MN _Call Center(Inbound/Outbound calls exp)
AI Summary
Handles inbound and outbound calls as a Call Center Representative, investigating complaints, assessing customer needs, resolving issues, and promoting goodwill.
About this role
Mankato MN _Call Center(Inbound/Outbound calls exp)
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
We are looking to fill multiple positions for Call Center Representatives in Mankato MN.
Qualifications
May utilize Call Center and Customer Service resources in order to investigate complaints. Promotes good will, uses skills to assess customer needs and educate customer on available product/services. Resolves customer complaints/issues; expedites correction or adjustment if warranted.
Additional Information
In person interview is acceptable.