Marine Travel Consultant

Role & responsibilities- (Shift job)

• Receive, monitor and process requests for travel bookings

• Propose best available and alternative options with details of time limits, restrictions, etc

• Follow-up reply from client and effect changes to reservations or cancel bookings as required

• Issue ticket upon confirmation from client and submit all necessary details to him (ticket, itinerary, any other information which is considered necessary)

• Monitor unused or partly used tickets and apply for refund

• Coordinates with airlines for seats availability and confirmation of booking.

• Maintains close contact with clients personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.)

• Identify and report problems to Manager with a proposal for their solution.

• Coordinates with Manager and Networks director in order to increase / maintain internal utilisation of Eurasia Travel business units.