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Posted 16 days ago

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Travel Consultant

ManilaOn-site

AI Summary

A Travel Consultant provides cost-effective travel services and support to BSM Group and third-party clients, handling bookings, business development, and coordination with airlines and management.

About this role

As a Travel Consultant, you will provide quality and cost effective travel services to clients (BSM Group and third party clients), in accordance with Network’ strategy and objectives.

Key Responsibilities:
Support to the Network BSM Group’s strategic goals
  • Supports Manager and Network’s Director in applying Eurasia Travel Network’s short and long term business strategy, vision, policies and objectives

Business Development
  • Promote Network’s image and services provided and propose target clients to be contacted

Operations Management
  • Receive, monitor and process requests for travel bookings

  • Propose best available and alternative options with details of time limits, restrictions, etc.

  • Follow-up reply from client and effect changes to reservations or cancel bookings as required.

  • Issue ticket upon confirmation from client and submit all necessary details to him (ticket, itinerary, any other information which is considered necessary)

  • Monitor unused or partly used tickets and apply for refund.

  • Coordinates with airlines for seats availability and confirmation of booking.

  • Maintains close contact with client’s personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.)

  • Identify and report problems to Manager with a proposal for their solution.

  • Coordinates with Manager and Network’s director in order to increase / maintain internal utilization of Eurasia Travel business units

Internal Process Improvement
  • Provides support to his/her subordinates, and report areas of deficiencies / weaknesses to Manager for taking the necessary steps / measures to rectify them.

  • Update on any changes on fares / rules circulated by airlines

Requirements
Educational Qualifications
  • Bachelor’s Degree (Hospitality, Tourism, or related field is a plus).

Work experience
  • Has 1-2 year experience as Travel Consultant doing domestic and international booking & ticketing in a IATA travel agency

Job-Specific Skills
  • Ability to perform under pressure and meet deadlines

  • High level of responsibility

  • Show initiative and be a team player

  • Very good knowledge of Galileo / Amadeus reservation systems

  • Fluency in English

  • PC literacy

Benefits

Why You Should Join Us!

  • Retirement Benefit

  • SSS, PagIbig, PhilHealth Contributions Employer’s Share

  • Medical Insurance (HMO)

  • Life Insurance

  • Free Uniform

  • Free Office Lunch

  • Pro-rated Sick Leave and Vacation Leave on Day 1

  • 18 Days’ Vacation Leave per annum (increasing every 5 years of service by 1 day up to 22 days

  • 21 Days Sickness Leave per annum

Administrative Benefits:

  • Compassionate Leave 3 Day – Immediate Family; 1 Day - Extended Family

  • Maternity/Paternity Leave

  • Birthday Leave

  • Birthday Allowance of Php 1,500

  • Medical Reimbursement-Php 750 per month; Php 9,000 per annum

  • Wedding Gift

  • Eyeglasses worth Php 3,000 upon regularization

Skills

AmadeusBooking ProcessingDomestic And International TicketingFare RulesGalileoIATAReservation Systems

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