On site role based at Pulsant's Fareham data centre predominantly, with occassional travel to Pulsant’s other DC’s in the Southern region.12-hour shifts, 4 on 4 off.
About this role
On site role based at Pulsant's Fareham data centre predominantly, with occassional travel to Pulsant’s other DC’s in the Southern region.
12-hour shifts, 4 on 4 off. Days (6am – 6pm) and nights (6pm-6am).
Learn new skills via on the job and external training and company provided Udemy learning resources.
In this varied role, you’ll provide first-fix support on M&E and minor fabric repairs, oversee and coordinate contractors, and ensure all Health & Safety requirements are met to the highest standard. You’ll deliver small project works both independently and as part of a team, while also offering technical guidance and supervision on larger tasks. With the ability to contribute to reports and audits for the management team, you’ll play a key part in keeping our operation running smoothly, safely, and efficiently.
To hear more about the Fareham data centre site that you would be working at please refer to the attachment in the documents section.
Key Responsibilities
Deliver responsive, high-quality support to internal and external clients, consistently exceeding expectations
Maintain accurate records, complete reports, and ensure timely updates across all systems
Uphold strict health and safety, security, and compliance standards across the site and facilities
Follow Pulsant processes, including incident escalation and access control procedures
Monitor systems, environment, and M+E infrastructure
Manage tickets efficiently, logging issues and providing timely, professional responses
Support day-to-day site operations, ensuring security, integrity, and smooth functionality
Perform preventative maintenance (PPM) and ensure facility upkeep and reliability
Manage stock, assets, and critical spares within the data centre
Escort and assist third-party vendors and engineers on site Contribute to infrastructure rollouts, migrations, decommissions, and refresh projects
Capture and maintain accurate asset data, including photos and serial numbers for auditing and troubleshooting
Involvement with testing and handover, and knowledge and understanding of any new M+E infrastructure installed monitoring the facility.
Responsible for undertaking the duties of an LV Authorised person on site, including planning, documentation and implementation with a strict adherence to safety protocols.
This role requires the willingness of providing holiday cover and overtime support within the team and occasionally other sites within the region.
As part of this role, you will be required to handle confidential information and/or sensitive data in a professional manner and in line with existing Company processes and policies.
Provide on-site remote hands/smart hands support for remote IT teams during incidents and requests including performing basic troubleshooting, equipment reboots, and component replacements (where authorised)
Carry out physical IT tasks including cable management, hardware installs/moves, and connectivity checks
Support cross-connects, console access, and power verification activities
Assist with rack installation, cabling, and hardware deployment to optimise performance
Skills, Knowledge & Expertise
Multi-skilled Maintenance Engineer, with experience working within a critical, industrial or commercial environment.
Completed electrical apprenticeship or similar - ideally with 18th edition wiring regulations.
Basic IT skills, Word and Excel.
Experience in some of the following would be very beneficial - L.V. switching, HVAC Systems, UPS Circuitry, Generators, BMS Systems, Fire Preventative Systems.
Currently hold or able to obtain (eligible for) SC Clearance. For further info on this refer to our FAQ document on SC Clearance under the Documents section.
If you’re excited about this opportunity but don’t meet every requirement listed above, we still encourage you to apply. We value transferable experience and potential - and you might be exactly who we’re looking for!
Benefits
A supportive work environment with a focus on career growth, learning and development, work life balance and well-being.
A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years
Benefits include 5% pension, private healthcare, life assurance, cycle to work scheme, EV scheme, free breakfast and snacks, monthly pizza lunch, Udemy license and more."}">
