Medical Billing Specialist | Get a 21K Signing Bonus

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles & responsibilities:

• Verify patient insurance coverage and process insurance claims efficiently
• Handle claims concerns, including follow-ups, corrections, and resolutions
• Create, submit, and track insurance claims and appeals
• Communicate with insurance providers, residents/patients, and relevant departments regarding billing and claims issues
• Prepare and manage medical billing functions, ensuring accuracy and compliance
• Maintain up-to-date records of claims, billing activities, and insurance information
• Coordinate with internal departments to resolve discrepancies

Requirements

• 6 months - 1 year BPO experience in a US Healthcare account
• Good working knowledge with Medical Billing (Claims, Benefits, Appeals)
• Excellent verbal & written English skills
• Ability to display empathy and patience in addressing customer concerns
• Strong problem-solving skills
• Adaptability to a changing work environment
• Ability to remain calm under pressure
• Proficiency in using computer systems & relevant software
• Willing to work onsite in Makati
• Amenable working night shift

Benefits

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives