Posted 25 days ago
Medical Front Desk - Northwest Portland
AI Summary
Front Desk Representative at The Vancouver Clinic in Northwest Portland. Greets patients, collects co-pays, obtains and completes insurance information, answers phone calls, and schedules appointments in a fast-paced medical office.
About this role
Vancouver Clinic is looking for aFront DeskRepresentativeto join our teamatourNorthwest Portlandlocation.Tobe successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providingexcellent customer service to our patients by welcoming and greeting patients and their families, collectingco-pays,obtainingand completing insurance information, answering phone calls, and schedulingappointments. If youcanmultitask, work well with others as part of a team,andmaintaina positive attitude while working in a fast-paced environment, we want you on our team!
Location:Northwest Portland (2222 NW Lovejoy Street, Suite 505, Portland, OR 97210)
Schedule:Monday through Friday,8:00am to5:00pm
Hiring rangegenerally between$18.00/hour to $21.37/hour, and placement in the range depends on an evaluation of experience.
Requirements:
High School Diploma or equivalent required.
Minimum of 1 year of customer service experiencerequired.
Minimum of 1 year ofmedicalfrontoffice experience preferred.
Experience with Epic preferred.
Excellent phone skills and customer service behaviors.
Strong computerkeyboardingskillsrequired.
Vancouver Clinic provides care across a wide range ofmedicaldecisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleaguesseekingor considering care in all areas is an essential function of all positions at the Clinic.
This position may require that employees have andmaintainan activated smartphone that receives text messaging and/or ability to have a required app such as authenticator apps as some job functions require use of multi-factor authentication (MFA).
Pay Range:
$17.31 - $24.24The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.
We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.
Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
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