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Posted 15 days ago

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Medical Office Assistant I

BaldwinOn-site

AI Summary

Medical Office Assistant I at Family Health Care in Baldwin, MI. Greets patients and visitors, answers phones, takes messages, and schedules appointments while ensuring a positive patient experience and HIPAA compliance.

About this role

We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.


Description:

  • Greets patients and visitors
  • Answers telephone, screens calls, takes complete and accurate messages
  • Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
  • Knowledgeable of HIPAA


Qualifications:

  • High School diploma or GED
  • Computer experience
  • One-year work experience, preferably in a medical office setting
  • Knowledge of medical terminology preferred
  • Experience preferred


Location: Baldwin, MI

Exempt/Non-Exempt: Non-Exempt

Benefits: Full benefits package

Employment Type: Full Time


Family Health Care is an Equal Opportunity Employer.

Skills

Appointment BookingComputer ExperienceHIPAAMedical TerminologyMessage TakingOffice SchedulingPatient Flow CoordinationTelephone Screening

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