
Posted 15 days ago
Medical Office Assistant I
BaldwinOn-site
AI Summary
Medical Office Assistant I at Family Health Care in Baldwin, MI. Greets patients and visitors, answers phones, takes messages, and schedules appointments while ensuring a positive patient experience and HIPAA compliance.
About this role
We are looking for someone with great customer service skills to be the first point of contact for all patients and visitors who come into our health center. This position is responsible for helping to organize and facilitate effective patient flow while ensuring each person has a positive experience.
Description:
- Greets patients and visitors
- Answers telephone, screens calls, takes complete and accurate messages
- Follows office-scheduling procedure to book, coordinate and reschedule patient appointments
- Knowledgeable of HIPAA
Qualifications:
- High School diploma or GED
- Computer experience
- One-year work experience, preferably in a medical office setting
- Knowledge of medical terminology preferred
- Experience preferred
Location: Baldwin, MI
Exempt/Non-Exempt: Non-Exempt
Benefits: Full benefits package
Employment Type: Full Time
Family Health Care is an Equal Opportunity Employer.
Skills
Appointment BookingComputer ExperienceHIPAAMedical TerminologyMessage TakingOffice SchedulingPatient Flow CoordinationTelephone Screening
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