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Mercy Urgent Care logo

Posted 25 days ago

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Medical Receptionist - PRN

Owensboro, Kentucky, United StatesRemote

AI Summary

A Medical Receptionist at Mercy Urgent Care handles patient check-ins, data entry into the EMR, insurance processing, phone inquiries, and administrative paperwork in a fast-paced clinic environment.

About this role


Are you a cooperative, diplomatic, and respectful professional with a passion for helping others? Our busy and efficient Urgent Care clinic is seeking a Medical Receptionist who thrives in a friendly, team-based environment while delivering exceptional patient services. PRN shifts are available Monday through Saturday.



What You’ll Do Every Day

  • Greet each patient with a positive and welcoming expression and voice tone
  • Ensure a smooth check-in process
  • Perform methodical and repetitive tasks such as data entry into the EMR and insurance processing
  • Maintain focus on patient experience and operational efficiency
  • Handle phone calls and inquiries in a compassionate manner
  • Assist with administrative paperwork like referrals and medical information requests


What We're Looking For

  • Patient and empathetic nature with the ability to remain diplomatic when resolving concerns
  • Strong commitment to following established clinic procedures
  • Ability to follow policies and ensure compliance with healthcare standards
  • Calm under pressure, able to keep composure in busy or challenging situations
  • Excellent communication skills for interacting with both patients and staff in a respectful, cooperative manner


Why Join Us

Our Urgent Care is known for its professional yet welcoming atmosphere, where team members support each other and deliver care that makes a real difference. We value employees who are detail-oriented, dependable, and dedicated to maintaining a positive patient experience.




Skills

Data EntryEMRHealthcare ComplianceInsurance ProcessingMedical Information RequestsReferrals

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