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Posted 9 months ago

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Medical Virtual Assistant - Admin with Billing and Collections Experience

PhilippinesRemoteFull-time

AI Summary

Medical Virtual Assistant supports patients and providers by scheduling, handling payments, and maintaining records from a remote home office.

About this role

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About the Role:

Global Pacific Support is partnering with a growing healthcare client to bring on a **Medical Virtual Assistant **. If you’re organized, detail-driven, and ready to support patients and providers, this role is for you. You’ll help keep operations running smoothly by managing scheduling, handling payments, and supporting the healthcare team — all from the comfort of your home.

What You’ll Do:

  • Schedule, confirm, and follow up on patient appointments.
  • Assist with payment collection through secure online systems.
  • Update patient records and handle data entry with accuracy.
  • Provide reliable administrative support to the healthcare team.

Requirements

What We’re Looking For:

  • Prior admin/receptionist experience (healthcare background preferred).
  • Experience with billing or payment processing is a plus.
  • Strong written communication and organizational skills.
  • Tech-savvy with scheduling and office tools.
  • U.S.-based, with knowledge of healthcare practices (HIPAA familiarity a bonus).

Skills

Appointment ManagementBilling SoftwareCRM Or Practice Management SoftwareCustomer ServiceData EntryData PrivacyDocumentation And Record-keepingElectronic Health Records (EHR)Excel/SheetsHealthcare AdministrationHIPAA KnowledgeOffice Tools (calendar, Email, Word Processing)Payment Processing SystemsRemote Collaboration ToolsScheduling SoftwareSecure Messaging

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