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Posted 108 months ago

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Mega Hiring For Customer Care Executive ( Inbound Tech Voice Process).

KolkataOn-siteFull-time

AI Summary

Handles inbound technical support calls for US customers, troubleshooting issues with computers, printers, routers, email and mobile devices, and closing calls with payment processing.

About this role

Mega Hiring For Customer Care Executive ( Inbound Tech Voice Process).

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Desired skills :

· 1 or 2 years experience in Inbound/Outbound Technical Support in International BPO.· Must know how to close their own calls.· Good communication skills in English.· Experience in troubleshooting technical issues related to- Computer, Printer, Broadband, Router, Email issues, Mac, I-phone, I-pad.· Ability to handle customer's issues and provide accurate resolution.· Should be flexible working in night shifts.

Freshers/Domestic Bpo candidates are not required.


Salary - Negotiable (based on experience and last/current drawn CTC) plus attractive incentives.

Any hs pass/ basic graduation

Additional Information

Candidate with Excellent Communication Skill in English.

• Candidate with at least 6 months experience in Outbound or Inbound can apply for Inbound Tech Support Process.

• Candidate must know how to close their own call.

• Domestic BPO & fresher candidates are not applicable.

• Candidate with age limit 18 - 35 can apply only, must know how to close calls by taking payments through different gateways.

Interview Timings :

12 PM to 5 PM ( Monday to Saturday )

Adeeba E-Services Private Limited

603, 6th Floor, Shaila Tower J-1/16 Block EP & GP

Salt Lake, Sector V Kolkata -700091

Contact :- Aparna (HR) 7059191977.

Skills

Call Closing/collectionsInbound Technical SupportOutbound Technical SupportTroubleshooting ComputersTroubleshooting EmailTroubleshooting Mobile DevicesTroubleshooting PrintersTroubleshooting Routers

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