Posted 1 day ago
Membership Engagement Specialist
AI Summary
Engages current and prospective members, supervises a membership team, and delivers friendly, professional customer service at the front desk and in busy environments.
About this role
Membership Engagement Specialist at our Roscoe and Beloit locations.
Pay Range $14-$16
Part Time –3+ hours a day, primarily opening and mid-day shift, one weekend a month required- with potentially more hours.
Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.
Characteristics:
- Technical Savvy
- Early/Punctual and Reliable
- Helpful Problem Solver
- Ability to have challenging conversations, such as those required to enforce building rules and policies
- Calm in busy and/or stressful situations
- Ability to multitask and work in somewhat noisy, busy environments
- Engaging
Why the Y?
- · Amazing 403B retirement plan with unprecedented company contributions.
- · Growth Opportunities
- · Earned Vacation and PTO
- · FREE YMCA MEMBERSHIP!
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.