Mental Health Supervisor [Saint Paul]

Mental Health Supervisor

Reports To: Chief Operating Officer

Position(s) Supervised: Mental Health Professionals, Clinical Therapist Trainees & Master's Level Interns

FLSA Classification: Exempt

Work Location: On-Site, Saint Paul

Hours: Monday - Friday, Daytime Hours

Pay Range: $75,000 - $90,000 annually

JOB SUMMARY:

The Mental Health Supervisor provides people leadership, coaching, administrative oversight, and staff support for mental health team members while maintaining a direct client caseload. This role is responsible for supporting staff performance, onboarding, workflow coordination, documentation accountability, and day-to-day team operations. This position is the designated clinical supervisor as permitted under applicable licensure and regulatory requirements.

PRIMARY JOB DUTIES:

People Supervision & Staff Support

• Provide people supervision, administrative oversight, coaching, and day-to-day support to Mental Health Professionals, Clinical Therapist Trainees, and master’s-level interns.

• Hold regular check-ins with assigned staff to review workload, documentation timeliness, productivity expectations, training needs, and general performance support.

• Partner with the designated clinical leader regarding clinical consultation, clinical supervision needs for staff under board supervision working towards licensure, and escalated client-care concerns.

• Provide ongoing coaching, feedback, and corrective action in collaboration with leadership and HR when necessary.

• Participate in interviewing, hiring, training, and onboarding new clinical staff in partnership with HR and leadership.

• Support staff accountability for documentation, ethical conduct, attendance, productivity, and organizational practice expectations.

Program Operations & Compliance

• Ensure all mental health client charts are “audit ready” and compliant with PIR policies and DHS/State Board regulations.

• Monitor documentation timeliness and completion, provide administrative feedback, and partner with the designated clinical supervisor or clinical leader on clinical documentation quality concerns.

• Coordinate client assignments, transitions, and reassignments in partnership with clinical leadership and based on program needs.

• Support compliance with DHS, licensing boards, PIR standards, 245G requirements, and all applicable state statutes and rules in collaboration with the designated clinical supervisor and program leadership.

• Attend required clinical meetings.

Direct Client Services & Caseload

• Maintain a direct client caseload while balancing assigned people-supervision responsibilities, administrative duties, team support needs, program priorities, documentation deadlines, and service delivery expectations.

• Provide direct clinical services consistent with assigned caseload expectations and program needs.

• Complete timely, accurate, and up-to-date documentation for assigned clients.

Team Leadership & Collaboration

• Assist in facilitating weekly team meetings with the mental health staff.

• Participate in staff and team meetings, receiving supportive supervision as required.

• Support mental health program development, operations, and quality improvement activities in collaboration with the designated clinical supervisor, COO, or designee.

• Oversee mental health referrals and ensure timely client assignment.

• Assist with performance reviews in partnership with leadership and HR.

• Complete coaching documentation, performance intervention plans, and related supervisory documentation as needed.

Additional Responsibilities

• If dual-licensed as an LADC and Mental Health Professional, cover LADC groups during staffing shortages.

• Collaborate with internal teams, referring partners, and external stakeholders.

• Perform other duties as assigned.
  
  

KNOWLEDGE & SKILLS:

• Ethical, competent clinical practice aligned with state and organizational standards.

• Strong people leadership skills with the ability to coach, guide, and support staff performance and development.

• Ability to provide culturally responsive, trauma-informed care to diverse populations.

• Skilled in individual and group therapy, assessment, diagnosis, treatment planning, and documentation.

• Strong understanding of HIPAA and behavioral health regulatory requirements.

• Excellent organizational, time management, and prioritization skills.

• Ability to maintain caseload requirements while supporting a team.

• Effective communicator with strong interpersonal, verbal, and written communication skills.

• Ability to collaborate with internal teams, community partners, referring agents, and other stakeholders.
  
  

REQUIRED QUALIFICATIONS:

• Master’s degree in Social Work, Psychology, Marriage and Family Therapy, or other behavioral health field from an accredited institution.

• Current LPCC or LICSW Mental Health Professional licensure in the State of Minnesota.
• Currently credentialed with major insurance payors.

• One or more years of clinical experience including diagnosis and psychotherapy with individuals, couples, and families.

• Knowledge of DHS, licensing board, documentation, and supervision-related requirements applicable to assigned role responsibilities.

• Knowledge and understanding of implications of parts 9530.6405 to 9530.6505, 9543.1000 to 9543.1060, and Minnesota Statutes, chapter 245A, and sections 626.556, 626.557, and 626.5572.

• Knowledge and understanding of implications of MN Statures 245.462 and 256B.0757. Rules 9505.0370 through 3505.371, subp.5, item D. MN statutes 256B.0625, subdivision 20, 245.461 to 245.468, 245.487 to 245.4887, and Minnesota Rules 9505.0322, and 9520.0900 to 9520.0926. Minnesota Statutes 256B.0943and 256B.0623. 256B.02, subdivision 7, paragraphs (b) and (c) and the MN MHCP provider manual for mental health services.

• Clearance of a MN Department of Human Services (DHS) Background Study.

PREFERRED QUALIFICATIONS:

• Experience supervising clinical staff or interns.

• Experience in community-based or corrections-affiliated behavioral health settings.

• Training in evidence-based modalities.

• Experience with EHR systems and documentation auditing.