Merchant operations & support - Associate - Noida

Paytm is India’s leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technology that empowers small businesses with payments and commerce solutions.

We are looking for a detail-oriented professional to manage merchant documentation, coordinate with Business teams, and work with banking partners to facilitate PG code generation and merchant activation.

Manage end-to-end merchant documentation and onboarding processes.

Coordinate with Business/Sales teams to collect and validate required documents.

Liaise with banks to procure required codes/details for PG code generation.

Coordinate with internal and external stakeholders for timely merchant activation.

Track pending documentation, bank codes, and onboarding cases to ensure closure within TAT.

Maintain trackers/MIS and ensure process accuracy and compliance.

Resolve operational queries and follow up on pending requirements.

Experience in merchant onboarding, KYC/documentation, banking coordination, or payment operations Banking Operations, Backend Operations, Merchant Operations, Payment Gateway Operations, or Fintech preferred.

Strong communication, coordination, follow-up, and stakeholder management skills.

Good knowledge of MS Excel and MIS.

Strong attention to detail and ability to manage multiple tasks.

Graduation mandatory.