Microsoft 365 Systems Specialist (Entra ID / Intune / Sentinel)

Department:MSP Operations

Job Title: Microsoft 365 Systems Specialist (Experienced)
Location: Mexico City

Mexico’s SAT: Registered with (Tax Administration Service). Should have a Mexican RFC tax ID.
Position Type:Full-Time

Language: Fluent English (Required)

Currency: Paid in MXN

Full-Time | Modern Workplace & Cloud Security

Arcadion continues to grow its Managed IT Services and Cloud Security offerings throughout North and South America. We are looking for a highly skilled Microsoft 365 Systems Specialist to support our customers’ digital workplaces — securing identities, managing modern endpoints, and enhancing cloud productivity using Microsoft’s advanced security stack.

If you are passionate about Microsoft cloud technologies and love solving challenges across diverse tenants, geographies, and business environments — you’ll thrive here.

What You’ll Do

• Administer, manage, and optimize Microsoft 365 tenants (Exchange Online, SharePoint, Teams, OneDrive)
• Configure and manage Entra ID identity/security policies, SSO, conditional access, MFA
• Manage endpoint configuration and security through Microsoft Intune / Windows Autopilot
• Support hybrid identity environments with on-premises Active Directory sync
• Deploy and monitor advanced Microsoft security controls (Defender, Secure Score, ATP)
• Onboard new tenants — licensing, provisioning, migration, configuration, validation
• Respond to service tickets, tenant escalations, phishing incidents, and access issues
• Assist with data loss prevention, compliance policies, retention, and auditing
• Contribute to automation, documentation, and standardization of cloud service delivery
• Collaborate with SOC/NOC teams for integrated defenses using Microsoft Sentinel

What You Bring

✔ 2–5+ years experience in M365 administration in a multi-tenant or enterprise environment
✔ Strong knowledge of Entra (Azure AD) identity, roles, groups, Conditional Access
✔ Hands-on with Intune (policies, compliance, Windows/Mac/iOS/Android management)
✔ Familiarity with M365 security, compliance, and threat protection tools
✔ Experience supporting users, devices, and identities across distributed organizations
✔ Excellent analytical, root-cause troubleshooting and communication skills

Preferred qualifications:

• Microsoft Security / M365 certifications (MS-102, SC-200, MD-102, AZ-500)
• Azure Virtual Desktop, VDI, or Windows 365 familiarity
• PowerShell scripting for M365 automation
• English, French and Spanish language skills (advantageous)

Why Join Arcadion

• Be part of a fast-scaling, innovation-driven cloud security practice
• Work with modern hybrid cloud environments across multiple countries & industries
• Professional development and Microsoft certification sponsorship
• Competitive salary + benefits + remote flexibility
• Culture rooted in expertise, teamwork, and frontline cyber defense

We’re empowering organizations to work smarter and more securely in the cloud — and we want you on that journey.