Mitigation Manager

Mitigation Manager – ARCO Restoration, Inc.

Location: Raleigh/Wilson, NC
Employment Type: Full-Time

ARCO Restoration, Inc. is a trusted leader in property damage restoration, helping families and businesses recover from water, fire, mold, and storm damage. We are seeking a Mitigation Manager with strong leadership and estimating experience to oversee our mitigation team and ensure projects are completed with excellence.

Key Responsibilities

• Lead and manage the mitigation department, supervising technicians and crew leaders.
• Provide clear direction, mentorship, and accountability to ensure team success.
• Prepare accurate time-and-materials estimates using Xactimate and Albi software.
• Oversee all phases of mitigation projects from emergency response through job completion.
• Ensure projects are delivered on time, on budget, and to industry standards (IICRC).
• Monitor job sites, review moisture readings, and approve project documentation.
• Act as primary contact for clients, adjusters, and internal staff during mitigation projects.
• Manage equipment, vehicles, and resources to maximize efficiency.
• Enforce OSHA, PPE, and company safety protocols.

Qualifications

• 3+ years of mitigation/restoration experience (water, fire, mold).
• 1–2 years of supervisory or management experience required.
• Estimating experience in Xactimate and Albi is required.
• Strong knowledge of time-and-materials estimating for restoration projects.
• IICRC WRT certification required; additional certifications (ASD, AMRT, CDS) preferred.
• Excellent leadership, organizational, and customer service skills.
• Valid driver’s license with clean driving record.

What We Offer

• Competitive salary (based on experience).
• Company vehicle, cell phone, and laptop.
• Health, dental, and vision insurance.
• PTO, holidays, and a supportive company culture.
• Ongoing training and professional development opportunities.

👉 If you’re a motivated leader with expertise in estimating and restoration, join ARCO Restoration, Inc. and help us rebuild what matters most.