
Posted 15 days ago
Monitoring Center Operator - Calgary, AB
AI Summary
Monitors live surveillance feeds and virtual patrols to detect suspicious activity, prevent theft or vandalism, and protect client assets on-site.
About this role
About Zedcor Inc.
Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ™ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ™ towers in Canada and the United States, with emphasis on industry leading service levels, data-supported efficiency outcomes, and continued innovation. Zedcor services the Canadian market through equipment and service centers currently located in British Columbia, Alberta, Manitoba, and Ontario. The Company continues to advance its U.S. expansion which now has the capacity to service markets throughout the Midwest with locations throughout Texas Colorado, Arizona, Nevada and Florida.
For more information, check out www.zedcor.com.
Position Overview
Zedcor is seeking a full-time Night Shift Surveillance Operator who will be responsible for utilizing our technology systems in real-time with video surveillance, detecting any suspicious activities to prevent vandalism, theft, or other criminal behavior, on our client’s premises for the protection of their staff, visitors, and company property.
Key Responsibilities
- Monitor multiple live surveillance feeds to detect and act on suspicious activity.
- Conduct real-time virtual patrols and respond to events as they unfold.
- Follow site-specific protocols to protect client asset relative to theft, tampering, vandalism, and other safety issues.
- Maintains environment by monitoring and setting equipment controls.
- Adhere to all company service and operating standards.
- Provide excellent customer service.
Qualifications & Requirements
Minimum Requirements
- Experience with surveillance software is a plus—but not required. Full training provided.
- Background in security, emergency response, or gaming is an asset.
- Clear written and verbal communication.
- Extreme attention to detail and quick decision-making.
- Comfortable with computers and multitasking across screens.
- Ability to work 12-hour shifts (days, nights, weekends, holidays).
Compensation & Benefits
- Salary range: CA$23.00 per hour (depending on experience)
- Casual office environment with free on-site parking
- Career advancement opportunities into senior technical roles
- Health, dental, vision, life, and disability insurance (after 90-day probation)
Why Join Zedcor?
At Zedcor, you won’t just maintain systems, you’ll help build and shape the future of security technology. We provide the tools, mentorship, and the environment to help you thrive and grow in your career. If you’re looking to take your skills to the next level, Zedcor offers a dynamic and rewarding opportunity.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.