Patrique Mercier Recruitment By Nellie
Posted 2 months ago
Multilingual Customer Support -Relocation to Greece
GreeceRemoteFull-time
AI Summary
A multilingual customer support representative who handles inquiries via phone, email, and chat, solves issues, and maintains CRM records. Relocation to Greece is required.
About this role
Patrique Mercier Recruitment FR is pleased to offer an exciting opportunity for a Multilingual Customer Support Representative with relocation to Greece. This position is ideal for proactive and customer-focused individuals who are fluent in multiple languages and ready to relocate.
Responsibilities
- Provide excellent customer support in multiple languages through phone, email, and chat.
- Assist customers by addressing inquiries, resolving issues, and providing product information efficiently.
- Manage and resolve customer complaints with professionalism and empathy.
- Maintain accurate records of all customer interactions in the CRM system.
- Collaborate with colleagues and departments to ensure a high-quality customer experience.
- Participate actively in training programs to enhance skills and product knowledge.
- Identify and suggest improvements to customer service processes to increase satisfaction.
Requirements
- Fluency in at least two languages, with excellent written and spoken communication skills.
- Customer service experience is preferred but not mandatory.
- Strong interpersonal and communication skills.
- Excellent problem-solving skills and a customer-oriented approach.
- Ability to adapt to a dynamic work environment and multitask effectively.
- Willingness to relocate to Greece and adapt to a new cultural and professional environment.
- Proficient in using customer service tools and Microsoft Office applications.
- Positive attitude, flexibility, and dedication to delivering excellent customer support.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
Skills
Chat SupportCRM SystemsCross-Functional CollaborationCustomer Service ToolsData EntryEmail SupportIssue ResolutionMicrosoft OfficeMultilingual CommunicationPhone SupportProcess ImprovementRecord KeepingTicketingTraining Participation
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