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Network Controller (TR/IP)GES · Swansea

Network Controller (TR/IP)

SwanseaOn-site

AI Summary

Monitors and troubleshoots a global DoD network on a 24x7 operations team, resolving circuit and router alarms and errors and escalating issues through Remedy tickets.

About this role

Our customer, Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to the warfighter, national leaders and other mission and coalition partners across the department of Defense (DoD) and national security organizations. Our Network Operations Center (NOC) team provides 24x7 global DoD information network (DoDIN) operations and incident management support.


EducationandExperience:

  • High school and 1-3 years of experience.

  • DoD Secret clearance or ability to obtain interim Secret clearance prior to start date

  • Security+ certification or equivalent DoD 8570 IAT II certification within 60 days of start date

  • Ability to work in a 24/7 operation.

Responsibilities:

  • Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation.

  • Troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques.

  • Utilize network monitoring tools to monitor, track and resolve issues. Escalate issues, when necessary.

  • Create and update tickets utilizing Remedy.

  • Troubleshoot networking technologies on a live, global network.

TechnicalKnowledge

  • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.

  • Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching.

  • General understanding of network topologies, both transport and IP.

Clearance/Citizenship:

  • Secret

  • MustbeUSCitizen

TravelRequirements:

Thispositionwillinvolveless than 10%travel

Skills

Alarm SurveillanceCiscoCrypto DevicesDoD 8570 IAT IIDSN/DRSNDWDMFault ManagementJuniperLAN MaintenanceMSPPNetwork Monitoring ToolsOptical SwitchingPerformance ManagementRemedyRouter TroubleshootingRoutingSecurity+Switches

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