Network Engineer

About INflow Federal - founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20+ states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.

Handles outage and maintenance tickets servicing more than 20000 users through onsite and remote troubleshooting assistance for layer 1 – 3 issues, hardware installations of new and upgraded routers, switches, COMSEC/TACLANES, McAfee intrusion prevention systems, Aruba wireless controllers, Riverbed Steelhead WANX’s, device configurations and reconfigurations, and LAN/WAN outage recovery.

Troubleshooting outages and resolve network related issues.

Local element for COMSEC – given briefings on troubleshooting TACLANES, Trained to re-key the TACLANES.

Install and upgrade network devices and components. This includes switches, routers, and network monitoring devices.

Expected to understand, implement, and follow processes in accordance with current policies and procedures. Performed escalation and additional tasks as directed.

Investigate, resolve, documente, and reporte the cause and corrective actions in the Incident Management System for all incidents assigned by the Service Desk.