Network/Systems Administrator I - Messaging

A successful Messaging and Collaboration Administrator candidate will have:

A solid understanding of exchange services management in a hybrid on-prem and cloud environment

Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud, and a deep understanding of SMTP

The ideal candidate will have:

Experience with on-prem and cloud tools to include active directory, azure active directory, Cloud Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, MS Purview, M365 Defender, and PowerShell scripting and remedy ticketing system

A fair troubleshooting background with the ability to assist with troubleshooting complex problems and issues with guidance from intermediate and senior technicians

Key Tasks & Responsibilities

Managing user accounts in AD/Azure AD

Managing distribution lists and shared mailboxes

Troubleshooting outlook and cloud mailbox issues

Managing mailbox cloud licenses

Working with Tier III and other Tier II support groups

Ability to use Active Directory and Exchange tools for troubleshooting

Using PowerShell cmdlets and scripts to manage Exchange

Microsoft TEAMS support

Working with Microsoft to troubleshoot system issues

Shadowing intermediate technicians to advance knowledge

Education & Experience

Desired experience: Microsoft 365 Admin Center, Microsoft Entra Identity, Exchange Admin Center, MS 365 Defender, and MS Purview

Account management using Active directory on-prem and AZURE cloud environments

Troubleshooting exchange servers and cloud exchange environments to include mail flow, outlook, mailbox licensing, teams, one drive, and mailbox configuration and compliance

BUEM and Microsoft TEAMS

Microsoft Windows Server 2016/2019/2022

Certifications

Required: Security +, or other qualifying IAT II certification

Microsoft Azure Fundamentals (AZ-900) certification within 90 days

Desired Certifications: Microsoft MCSA 2012 or newer, Microsoft Azure Administrator Associate, AZ-104, and Microsoft 365: Administrator (MS-102)

Security Clearance

Active Secret Clearance

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

This is a 24/7/365 mission, and the ability to support Day, Swing, and Mid operations is required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows

Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant