Posted 12 days ago
Night Auditor
AI Summary
Night Auditor at a Hilton Garden Inn manages guest check-in, check-out, and billing processes, handles sensitive guest information and transactions, and serves as a mentor to front desk associates.
About this role
Why Join Us?
- Free Parking / On Bus Route
- Early Access to Earned Wages
- PTO after 90 Days.
- Medical, Dental and Vision Insurance
- 401(k) Match
- Travel Discounts
- Competitive Pay
What you'll do (mostly this...other duties may be assigned):
- Greets and welcomes guests upon arrival.
- Manages guest check-in, check-out and billing processes.
- Handles sensitive guest information including room assignment and credit card/cash transactions.
- Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.
- Meets all in-service requirements, complies with all system policies and procedures.
- Serves as a mentor to other front desk associates
What we’re looking for:
- Professionalism
- Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
- Ability to display a consistently caring and respectful attitude
- Act as a gracious host to guests, vendors and candidates for employment
- High School Diploma
- 2 years experience in hotel front desk desired
About North Point Hospitality:
North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we’ve worked with big hotel companies like Hilton and Marriott to create these projects. So far, we’ve built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We’re also working on 5 more hotels that are either being built or planned.
We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we’ll help you build a rewarding career!
Skills
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