Posted 2 days ago
Norwegian-speaking Customer Support - Move to Sofia, Bulgaria
AI Summary
Provides customer support for digital products and services via phone, email, and chat, troubleshooting issues and using CRM and ticketing systems.
About this role
Ready to take your Norwegian skills abroad?
Move to Sofia and join an international customer support team working with products and services from the world’s biggest search engine.
No tech background? No problem. You’ll receive full training and learn everything you need on the job.
Live & Work in Sofia
Sofia gives you the best of both worlds: a lively European capital with restaurants, nightlife and an international community – with mountains and nature just outside the city.
You can also expect:
- Lower living costs than in most Nordic countries
- Affordable rent, restaurants and everyday expenses
- Hot summers and proper snowy winters
- Easy access to hiking, skiing and weekend trips
- A flat 10% personal income tax
The Job
You’ll help customers get the most out of digital products and services, supporting them through phone, email and chat.
Your tasks include:
- Helping customers with questions and technical issues
- Troubleshooting and finding the right solution
- Working with CRM and ticketing systems
- Following established processes and support guidelines
- Building knowledge of digital products and technology
- Working towards customer satisfaction and quality targets
You’ll gain hands-on experience in customer support, troubleshooting, CRM systems and digital products – useful skills for a future career in tech, customer experience or international business.
Requirements
You:
- Speak Norwegian fluently
- Have good English skills
- Enjoy helping and communicating with people
- Are comfortable learning new systems and technology
- Are solution-oriented and curious
- Want to live and work abroad
Previous customer service or tech experience is welcome, but not required.
Benefits
Our client offers:
- Financial relocation support
- Fully paid training
- Competitive salary
- Additional health insurance
- 50+ employee benefits and services to choose from
- International working environment
- Continuous training and development
- Career opportunities within an international company
Start Your Next Chapter in Bulgaria
You don’t need years of experience or a technical background.
Bring your Norwegian, your curiosity and your willingness to learn – the training and relocation support are already waiting for you in Sofia.
Skills
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.