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Posted 6 months ago

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Norwegian-speaking Customer Support Representative in sunny Crete

Chania, Crete, GreeceRemoteFull-time

AI Summary

A Norwegian-speaking Customer Support Representative handles customer inquiries via calls, email, and chat, acting as the primary contact for product orders, payments, and account issues in a sunny Crete location.

About this role

Join our client’s Customer Experts team in Crete, Greece!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Norwegian, grab the opportunity and come work with our client’s Norwegian Customer support team.

What you will do:

  • Be the primary point of contact for customer requests
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Handle inquiries about product orders, payments and account problems, and similar - always in a professional and timely manner
  • Exchange ideas and solutions with your colleagues
  • Enjoy your time in Greece!

Requirements

  • Fluency in Norwegian
  • Very good use of English – both in written and spoken language
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Computer knowledge/tech savviness
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience offered

Benefits

  • Complete relocation support (paid flights + possibility for accommodation provided by the company for the whole employment period)
  • Competitive monthly salary + 2 extra salaries per year
  • A generous bonus scheme
  • Fully remunerated training by certified instructors
  • Health care benefits and numerous other discounts
  • Consistent support for anything you may need along the way
  • State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
  • Special events as well as ** community & social responsibility initiatives**
  • Free online Greek language courses
  • Professional growth &development opportunities within a multicultural, safe and fun workplace
  • Work for a Great Place to Work-Certified Company that fosters diversity This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Skills

Customer Support SoftwareEnglishMS OfficeNorwegianProblem Solving

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