[NSID] Post-Sales Engineer (Software/Identity Security)

Company Overview:

Netpoleon Group is a Value-Added Distributor (VAD) of network security solutions headquartered in Singapore, with a strong presence across the APAC region including Australia, Indonesia, and several other countries. Since its founding in 2000, Netpoleon has grown into a regional leader in Southeast Asia’s cybersecurity industry by continuously adapting to the evolving IT landscape.

The company partners with leading technology vendors and channel partners to deliver end-to-end cybersecurity services, particularly in critical sectors such as finance, telecommunications, and the public sector. In 2017, Netpoleon entered a new growth phase through an equity partnership with Japan’s Macnica Networks Corporation, further expanding its global reach and positioning it as a trusted partner for vendors, resellers, and customers.

Job Description:

• Administer and maintain Windows and/or Linux servers.
• Manage Active Directory, including user accounts, group policies, and domain services.
• Monitor and support core network services such as TCP/IP, DNS, firewalls, and SSL certificates.
• Perform basic SQL queries and ensure database connectivity and performance.
• Analyse and troubleshoot technical issues using a structured, problem-solving approach.
• Document technical procedures, best practices, and system configurations.
• Collaborate with cross-functional teams to support web and authentication system integrations.
• Continuously learn and adapt to new technologies, tools, and processes.

Qualifications:

• Bachelor's Degree from IT or related majors.
• Minimum 1 year of experience in IT infrastructure or system administration.
• Experience or familiarity with identity and security systems such as SSO, MFA, or other authentication platforms.
• Understanding of web technologies, including HTTP/HTTPS, web servers, and basic integration workflows.
• Ability to read and comprehend technical documentation in English.
• Comfortable communicating with international vendors or support teams.
• Strong documentation skills to clearly communicate technical details and procedures.
• High learning agility with a willingness to explore new tools and techniques.
• Energetic, open-minded, A collaborative mindset and a positive attitude toward teamwork.