O2O Manager

What You Will Be Doing

1.Customer & Distributor Management:

• Engage with key accounts to identify their needs and ensure satisfaction.
• Implement business plans based on the business requirement and customer needs to grow revenue and market share.
• Develop new business opportunity for CBEC products in O2O retailers.

2.Customer Business Operation:

• Manage sales budget (by month, by quarter, and annually).
• Be responsible for the application, execution, and review of monthly customer promotional activities within the given budget.
• Conduct data analysis for the retail channel and generate monthly report.
• Identify operational problems and provide insights for continuous improvement.

3.Forecasting & Business Planning:

• Regular review of sales forecasting to anticipate demand and ensure inventory readiness, including for NPDs.

4.Internal Communications:

• Act as a liaison between various internal departments, fostering clear communication and collaboration by bringing the outside in.
• Provide regular updates to the manager on both channel performance, challenges, and opportunities.

Who Are You

1. Bachelor's degree with 3-5 years' experience in FMCG & key account management.

2. Experience with Club retailers and/or experience with Dietary Supplement is preferable.

3. Familiar with trade spend management & negotiation skills.

4. Proven track record of successfully managing customer and distributor relationships.

5. Excellent communication and interpersonal skills with strong command of Chinese Mandarin & Good English.