Posted 6 days ago
Ocean Export Agent
AI Summary
An Ocean Export Agent at Expeditors manages the end-to-end ocean export process, including reviewing documentation, booking cargo with carriers, preparing shipping instructions and customs declarations, coordinating freight receipt, and monitoring shipments to ensure timely and compliant delivery while providing exceptional customer service.
About this role
Ocean Export Agent
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250+ locations worldwide
- Globally unified system
Ensure timely and accurate movement of freight and information, while providing exceptional customer service.
Receive and review export documentation from customers, suppliers, and overseas agents, ensuring all information is complete and accurate prior to shipment processing.
Prepare export shipments by creating shipping instructions, booking cargo with carriers, and ensuring all documentation complies with customer and international shipping requirements.
Route shipments by selecting appropriate carriers, vessels, and transit options to achieve the most efficient and cost-effective delivery solutions.
Manage freight receipt by coordinating the collection and receipt of cargo, liaising with warehouses, hauliers, and customers to ensure cargo is available for shipment as scheduled.
Process shipments by generating export documentation, customs declarations, bills of lading, and other required paperwork while maintaining compliance with company procedures and regulatory requirements.
Monitor shipments throughout the transportation process, proactively tracking progress, resolving any issues or delays, and providing regular updates to customers, carriers, and overseas offices.
Qualifications
- Experience within ocean export operations or freight forwarding desirable.
- Understanding of export documentation and shipping processes.
- Strong customer service and communication skills.
- Good computer skills (Microsoft Office, particularly Excel and Outlook).
- Strong organisational skills with excellent attention to detail.
- Ability to prioritise workload and work to tight deadlines.
Additional Information
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- EAP
Successful Candidate must be eligible to work within the UK
Skills
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