Office Assistant

We are a small retail business that is located in the heart of Lincoln Square in the North Side of Chicago. Our business is well established for many years and have been recognized by our customers as professional and highly skilled in optics. Therefore, we are looking for an individual who is willing to join our vision of delivering the best quality in optics and service.

• Greet and welcome customers as they arrive
• Answer, screen and forward incoming phone calls
• Perform clerical work such as filing vision insurance claims, printing doctor schedule, computer data entry and faxing
• Receive and open packages
• Notify customers on status of orders
• Call/ Text patients to remind about appointments
• Prepare patient charts and insurance
• Ensure office area is tidy and presentable, with all necessary stationery and material (e.g. pens and forms)
• Social media posting and promotional marketing

Qualifications

• Highly proficient in MS Office (word, excel, office, access) and social media
• Ability to multi-task and adapt to new tasks
• Detail oriented with solid written and verbal communication skills
• Must have an upbeat personality and customer service attitude
• Superior in time management skills
• Demonstrate elevated level of leadership and responsibility
• Stable work history and employment references from last two employers
• Must have neat appearance to work in a professional office environment
• Optical experience preferred but not required
• Hands-on experience with office equipment (e.g. fax machines, computer and printers)
• Willing to undergo a criminal background check in accordance with local law/regulations

Additional Information

All your information will be kept confidential according to EEO guidelines.