Posted 3 months ago
Office Assistant/Researcher
AI Summary
The Office Assistant/Researcher coordinates scheduling, title work, and closings for real estate and personal property auctions, runs errands, researches and catalogs items for online and print auction materials, and handles phone communication and documentation.
About this role
Office Assistant/Researcher
Scheerer McCulloch provides real estate & personal property auctions, traditional real estate sales and senior relocation services. We are dedicated to helping seniors relocate from the home they've lived in for years, to a smaller, safer, more manageable place to spend their retirement years. We handle everything from the sale or auction of their home and personal belongings, to packing, moving and unpacking in their new home. We treat our customers with kindness and professionalism throughout the process, which has given us a solid reputation we continually strive to maintain. The employees we hire are people who are motivated to be the best they can be, and enjoy working with others who feel the same way.
The Office Assistant/Researcher works in the front office of our busy real estate/auction/moving company performing a variety of tasks related to coordinating, scheduling and finalizing the details involved in real estate sales, auctions, title work, home clean up and maintenance, etc. Verbal and written communication with clients and others is a significant portion of this position.
This person also supports our Consignment Assistant to learn the value and history of treasures, antiques and collections we will auction. In addition to research, this person will catalogue the items for posting on internet sites and in a printed catalogue for each auction.
Qualifications
-Real Estate experience
-Ability to do online research and think creatively to locate hard-to-find information
-Microsoft experience - in particular, Microsoft Excel
-Excellent customer service
-Organization and time management
-Top-notch attention to detail
-Professional behavior
-Flexible attitude
Must be able to write and/or provide documentation in a clear, concise manner (e.g., notes, memos, letters, reports, etc.) and communicate effectively with management, peers, staff, customers, and families.
Additional Information
GENERAL JOB REQUIREMENTS FOR ALL EMPLOYEES
- Supports the mission of Scheerer McCulloch to offer a comprehensive set of services needed to effectively sell/auction real estate and personal property and to relocate people
- Reports to the Business Manager and the Consignment Assistant
- Attends work as scheduled, maintains acceptable personal appearance and keeps the work area in a neat, clean, and orderly condition
- Understands and complies with job performance requirements
- Demonstrates good judgment in the performance of job duties
- Supports customer service efforts and initiatives while exhibiting quality customer service behavior
- Demonstrates kindness, tact, and courtesy toward all customers, family members, colleagues, outside vendors, and other visitors to Scheerer McCulloch
- Treats all matters concerning the company, facilities, staff and customers with strict confidentiality
Skills
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