Office Clerk Agent

About Us
Our mission is to deliver efficiency and improve comfort by addressing customer priorities, with expertise and simplicity, for an ultimately painless process. Koala Insulation offers high performance, full coverage insulation services through a network of independently owned and operated franchises

Responsibilities:

• Generate accurate labels for dispensing.
• Answer phones to respond to orders inquires.
• Place outbound calls to facilities to clarify orders as needed.
• Triage incoming faxes promptly and accurately
• Performs data entry processes into a database
• Performs assigned tasks and projects
• Processes special and recurring reports and administrative records
• Verifies and corrects information, codes and account numbers as necessary
• Ensure complete and accurate data entries into system
• Performs other duties as assigned

## Qualifications

Qualifications :

• High School Diploma or comparable work experience
• Microsoft Office Suite and Database Systems
• Knowledge of privacy laws and regulations.
• Knowledge of customer service concepts and practices.
• Knowledge of basic systems as needed.
• Skill in operating a ten-key calculator.
• Skill in oral and written communication.
• Skill in operating a personal computer utilizing a variety of software applications, including database

## Additional Information

All your information will be kept confidential according to EEO guidelines.