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Office Clerk

AlamoOn-siteFull-time

AI Summary

Provides front desk customer service for a property management office, handling guest and resident inquiries, processing payments, running reports, and submitting maintenance requests.

About this role

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Office Clerk in Alamo, Texas.

What you’ll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guestand resident experiences.

Your job will include:

  • Act as thepropertyliaison and provide guestsand residents with information, responding to questions in person and over the phone.
  • Process payments and deposits.
  • Run reports and submit maintenance request forms to ensure office efficiency.
  • Partner with yourPropertyManager and communicate frequently toaddress inquiriesin a timely and professional manner.
  • Prioritizecustomersatisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

  • High school diploma or equivalent experience.
  • 1+ yearsof experience in customer servicewithexceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Skills

Computer LiteracyMaintenance Request SystemsPayment ProcessingProperty Management SoftwareReporting

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