Office & Executive Assistant | Property Management

Role Overview
This dual-role position combines office administration, property management coordination, and
executive support. You will support daily operations, manage maintenance workflows, and
assist leadership with administrative and strategic tasks.

Key Responsibilities

Property Management / Office Operations
● Monitor and manage incoming calls, emails, and voicemails
● Review tenant requests via property management system
● Coordinate non-emergency maintenance requests with vendors
● Route inquiries to appropriate departments or personnel
● Maintain organized records of communications and requests
● Ensure timely responses to tenants and stakeholders

Maintenance Coordination (Daytime)
● Review maintenance requests submitted via tenant portal
● Dispatch appropriate vendors for non-emergency issues
● Track progress and follow up on completion
● Maintain communication between tenants and vendors

Executive Assistant Duties
● Manage CEO calendar and scheduling
● Coordinate travel arrangements
● Attend virtual meetings, courses, or trainings
● Transcribe meetings and summarize key points/action items
● Assist with administrative tasks for leadership

Requirements
● Strong written and verbal English communication
● High attention to detail and organizational skills
● Ability to multitask across operations and executive support
● Professional and polished demeanor
● Strong tech literacy and ability to learn new systems quickly

Tech Stack / Tools
● Property Management Software: Buildium
● Communication: Vonage, Email
● Productivity: Google Workspace (G Suite), Microsoft Office (Outlook, Word, Excel)
● Documentation & file management systems

Preferred Qualifications
● Experience in property management or real estate
● Prior executive assistant experience
● Bilingual (English/Spanish) highly preferred
● Experience with transcription or note-taking in meetings