Posted 3 months ago
Officer, Member Services
AI Summary
An officer ensures efficient operation of the member service centre, handles member inquiries and issues, manages unreceived member packs, and supports pre-flight member scheduling and coordination.
About this role
Officer, Member Services
Airk Air, West and Central Africa’s largest carrier, seeks, the services of experienced and competent candidates to fill the following existing vacant position:
Job Specifications;
Ensuring efficient operation of member service centre
Ensuring enhancing member awareness by handling accurate information relating to the programme.
Ensuring seamless member experience by handling of members who have not received member pack
Ensuring pre-flight check to identify members scheduled to travel and circulation of the same to all airports.
Qualifications
Requirements:
3-5 years experience in similar job role while a university degree would be of advantage.
Knowledge of principle, practice and techniques of operations.
Positive attitude, excellent communication in oral/written English
Must be fully computer literate, preferably with prior experience of the implementation of customer loyalty programmes.
Additional Information
send your application letter and cv to
email aviationadmin@airkair.com :
website: www.lextorahjobs.com
Skills
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